Our Workmanship Warranty
Our Workmanship Guarantee
RC Artificial Grass provides the highest-quality products and EcoGrass installs these products in conformance with its installation quality specifications. RC Artificial Grass is so confident that you will be delighted with the quality of its workmanship that RC Artificial Grass provides you with the following workmanship warranty, subject to the terms and conditions stated in this warranty.
If within 10 years of the completion of the work, the workmanship of the installation fails to conform to our installation quality specifications, EcoGrass Install, at its election, repair or replace the RC Turf® at its own expense.
For RC Lighting, if within 2 years of the completion of the work, the workmanship of the installation fails to conform to our installation quality specifications, RC Artificial Grass will, at its election, repair or replace the products at its own expense.
Terms & Conditions
To submit a claim, contact RC Artificial Grass at 5001 Wilshire Blvd. 520, Los Angeles, CA 90036 . Claims must be submitted promptly after discovery. If after inspection, a valid claim exists, RC Artificial Grass and Ecograss will repair, re-install, replace, or refund the purchase price at its option. RC Artificial Grass may substitute product if originally installed product is not available. Replacement of a product does not renew the warranty period. This warranty assumes normal and reasonable use of products. This warranty does not cover any damage caused by occurrences beyond the control of RC Artificial Grass, including, but not limited to, overloading, impact, abrasion, commercial use, improper or insufficient maintenance, corrosion due to atmospheric contamination, poor soil, tree roots, changes in the water table, water main breaks, rips or tears in turf, burning or melting of turf (including from direct sunlight or reflections of sunlight), surface temperature of turf, or hard water deposits or other water marks on turf, mottling of pool plaster, scratching or scuffing of pavers, lack of traction on or slipperiness of joint sand stabilizers, or efflorescence in pavers and stonework. For pet applications, workmanship warranty does not cover any urine odor claim, tears, or damages caused by pets. Tampering with any products by other than RC Artificial Grass voids this warranty. This warranty is the only express warranty provided by RC Artificial Grass. RC Artificial Grass HEREBY EXCLUDES AND DISCLAIMS ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BY WAY OF ILLUSTRATION AND NOT LIMITATION, WARRANTIES OF FITNESS FOR PARTICULAR PURPOSE, HABITABILITY, AND MERCHANTABILITY. THE LIMITED WARRANTIES CONTAINED HEREIN SHALL BE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED. RC Artificial Grass liability under this warranty is limited to the amounts received by RC Artificial Grass for services rendered under the sales contract. In no event shall RC Artificial Grass be obligated or liable for incidental, special, indirect, or consequential damages of any kind for the breach of any express or implied warranty.
Subject to the terms and conditions contained in this warranty, this warranty is transferable to subsequent homeowners of the home where the products are installed. To transfer this warranty, the then-owner must, within 30 days of closing the sale, notify RC Artificial Grass of the name of the person assuming the rights under this warranty. Upon inspection and re-certification of the products to the satisfaction of RC Artificial Grass or upon RC Artificial Grass waiver of such inspection and re-certification, this warranty shall transfer to the subsequent homeowner.
Our Manufacturers' Warranties
The products that RC Artificial Grass installs for you are of the highest-quality and the manufacturers of these products stand behind their products.
*Terms are believed to be accurate as of publication, but are taken from third parties. Terms may be subject to change without notice. Use for informational purposes only. All manufacturers’ warranties shall become effective upon completion of project. Description of coverage under any manufacturers’ warranties is available for review upon request by calling 818.653.3856 or emailing Rcartificialgrass@gmail.com
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